Policies & Procedures
Lynn's Personal Image Salon is dedicated to our superb client satisfaction. We suggest a consultation prior to any chemical service as we will guarantee any color service up to two weeks. We guarantee haircuts up to one week. Thank You for your business. (no refunds)
When scheduling an extensive appointment, all clients will be asked to give a credit card number to reserve their appointment. In the event the client needs to cancel the appointment, they must do so at least 24 hours before the scheduled service. Failure to do so will result in a 50% charge of the price of the service(s) automatically billed to your credit card. In the event that a credit card is not taken, we regret that the fee will be charged toward your next visit.
We take pride in all the services we provide at Lynn's Personal Image. That is why we guarantee all the work we do. If for any reason you are unsatisfied with your chemical service, please call us within 14 days of your last appointment and we will be happy to schedule a new appointment at no charge. If for any reason you are unsatisfied with any other service (including haircuts), please call us within 7 days of your last appointment and we will be happy to schedule at no charge. No refunds.
We take great pride in our reputation for quality products. If for any reason you are dissatisfied with a product, we will assist you with a prompt exchange or a salon credit toward a future product purchase.
- A $30.00 service charge will be added to any returned check.
- We require $20.00 minimum purchase for all credit cards.
- Gratuities may NOT be added to credit card transactions.
Gift certificates are available for all services, can be made in the denomination of your choice, and is conveniently applicable toward any spa experience, service, or product. Gift certificates will expire one year from the purchase date. Gift certificates are non-refundable. For your convenience, an 18% gratuity charge is automatically added to any spa experience package. No substitutions in any spa experience packages. All services are based on availability. Advanced reservations are suggested for all appointments.